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Ensuring that your staff fully understand their role, are trained in how to engage with your customers and know what a successful customer engagement looks like is key to driving the metrics of success.
With staff retention levels at an all time low, with some citing a 30%-40% attrition rate in the UK, getting staff onboarded quickly and effectively is crucial.
NO- CODE CONTENT CREATION
Use AI Virtual Humans to build out real life customer interactions into simple, repeatable conversations for your operatives to practice their pitch and gain confidence.
Average employee ramp up time using Virti
average eNPS using Virti feedback