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PlatformAI Coaching
AI Coaching

Turn practice into lasting performance

Virti AI Coaching gives people a private, always-available space to practise, reflect and improve in the flow of work. It combines realistic Virtual Human conversations with personalised guidance, helping learners turn challenging moments into clear next steps.

Virti AI Coaching session picker showing Roleplay and Coach modes
Private by default

A space to practise where nobody is watching or scoring in the room

Always available

Coaching in the flow of work, whenever the moment calls for it

Remembers context

Every session builds on the last, so development continues over time

Your frameworks

Tailored to your organisation's language, models and learning goals

What it is

Coaching that fits into the working day

Good coaching has always worked. It has just been hard to give everyone. AI Coaching pairs a realistic Virtual Human conversation with guidance that responds to what the learner actually said, so anyone can work on a difficult moment the day it happens.

  • Practise a real conversation with a Virtual Human, out loud or by chat
  • Reflect with a coach that asks questions rather than handing out scores
  • Leave with an action plan the learner can return to and update
Meet the Virtual Humans
Virti AI Coaching conversation builder showing a coach persona prompt and a live conversation preview
How it works

Four steps, repeated as often as they need

A coaching session takes minutes, not a half-day workshop. Learners can run one before a difficult call, or after one that did not go to plan.

1

Choose the moment

Pick a scenario from your library, or describe the conversation the learner is preparing for in their own words.

Set the scene
2

Practise it

A Virtual Human plays the other side of the conversation — a customer, a patient, a direct report — and responds to what is actually said.

Live role-play
3

Reflect together

The coach walks back through the conversation, highlights what worked and asks the questions that surface why a moment went the way it did.

Guided debrief
4

Agree next steps

The session ends with a short action plan. The learner returns to it before the next session, and the coach picks up where they left off.

Action plan
Ongoing development

It remembers, so progress compounds

Unlike one-off training, AI Coaching remembers prior sessions and supports ongoing development over time. The coach knows what the learner set out to work on last month, and can tell them whether they are doing it.

  • Goals and action plans carry forward between sessions
  • Feedback references earlier conversations, not just the current one
  • Learners can see how a skill has developed across weeks and months
Virti AI Coaching progress dashboard tracking diagnostic scores and improvement per learner
Who it helps

One offering, two sets of outcomes

For learners

Practice that turns into confidence

  • Practise real conversations, as many times as needed
  • Receive constructive feedback on what to change, and why
  • Build an action plan they can return to between sessions
For organisations

Coaching your whole workforce can reach

  • Make high-quality coaching more accessible across every team
  • Reinforce learning long after the classroom session ends
  • Understand where teams need support, from shared themes
Made yours

Coached in your language, against your frameworks

Organisations can tailor the coaching approach to their own frameworks, language and learning goals. Load in the competency model you already use, and the coach will assess against it — using the words your people recognise.

  • Bring your own competency framework, values or sales methodology
  • Set the coaching style, from directive to reflective
  • Align sessions to the learning goals a programme is already working towards
See how content is built
Virti Virtual Human setup screen for naming and configuring the coaching persona
Privacy first

Leaders see themes. Not transcripts.

Coaching only works when people can be honest. Leaders receive privacy-conscious insight into shared themes and progress, rather than individual conversation transcripts — so managers know where to help without reading over anyone's shoulder.

What leaders see

  • Aggregated themes across a team or cohort
  • Skill progression and engagement over time
  • Where a group is consistently finding it hard

What stays with the learner

  • The full transcript of every coaching conversation
  • Individual reflections and personal action plans
  • Practice attempts they chose not to submit

See AI Coaching in your own scenarios

Walk through a live session with our team, using a conversation your people have every week.